Privacy Policy
Effective January 1, 2026
J&M San Angelo Insulation Services, insulationsanangelo.com, team@insulationsanangelo.com
Who this policy covers
This policy explains how J&M San Angelo Insulation Services, an insulation contractor in San Angelo, TX, handles the information you share when you use our website, call us or ask for an estimate. It applies to every page of our site, starting from the home page.
We're a local crew. We keep this simple because we only collect what we need to answer you and do the job well. You can learn more about the business on our About page.
What information we collect
When you fill out our estimate or contact form, we collect what you type in. That usually means your name, phone number, email, address and a few notes about your house, like a hot upstairs room, a drafty attic or a crawl space you're worried about.
When you call, text or email us, we keep a record of the conversation details we need to follow up, such as your number and what you asked about.
When you browse the site, basic technical details are collected automatically. These can include your device type, browser, the pages you visited, how long you stayed and the general area you're browsing from. We don't use this to identify you personally.
Forms, analytics and cookies
Our contact form is run by an outside form service, so what you submit passes through that service before it reaches us. That service handles your entries under its own privacy terms.
We may use analytics tools to see which pages people read and where they leave, so we can make the site easier to use. These tools collect visit data in a combined form, not a profile of you.
Cookies are small files your browser stores so a site remembers your visit. Our site and the tools on it may set them for basic function and analytics. You can block or delete cookies in your browser settings, and the site will still work for reading and contacting us.
How we use your information
We use what you send us to reply to you, set up your free in-person estimate, schedule the work and keep in touch about your job.
We also use it to keep basic job records, so if you call us later about your attic or crawl space, we know what we did at your house.
We don't sell your information, and we don't share it with anyone except the services that help us run the site and the business, and only for that purpose. We'd also share it if the law required us to.
How long we keep it
We keep estimate requests and messages as long as we need them to answer you and finish any work you book with us.
Job records stay on file longer, because they help us stand behind our work and answer questions about your house later. When we no longer need information, we delete it or remove the details that point to you.
Your choices and rights
You can ask us what information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we need to keep something to finish your job or meet a legal requirement, and we'll tell you if that's the case.
If we ever send you follow-up messages you don't want, tell us and we'll stop.
Children's privacy
Our site is meant for homeowners and property managers, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
How to raise a privacy concern
If you have a question about this policy or want to make a request about your information, call us at (325) 285-1301 or reach us through our Contact page. We reply within 1 business day.
If we change this policy, we'll post the updated version on this page, so check back here for the current one.